SHIPPING AND DELIVERY

    You are shopping on our international site. We offer FREE SHIPPING for all international orders over 149,99€ .

    For orders below 149,99€ , the below shipping option is available:

    ServiceCartEst. deliveryFlat rate cost
    Standard – no tracking< 49.99€6.00€
     >= 49.99€N/A
    DHL – tracked < 99.99€3-7 Working days30.00€

    >= 99.99€

    < 149.99€

    25.00€
    >= 149.99€Free Shipping
    TNT/FedEx< 149.99€5 Working days30.00€
    >= 149.99€Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    Standard – no tracking< 49.99€8.00€
     >= 49.99€N/A
    DHL – tracked < 99.99€3-7 Working days30.00€

    >= 99.99€

    < 149.99€

    25.00€
    >= 149.99€Free Shipping
    TNT/FedEx< 149.99€5 Working days25.00€
    >= 149.99€Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    Standard – no tracking< 49.99€10.00€
     >= 49.99€N/A
    DHL – tracked < 149.99€3-7 Working days30.00€
    >= 149.99€Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    DHL – tracked < 79.99€3-7 Working days30.00€

    >= 79.99€

    < 149.99€

    25.00€

    >= 149.99€

    Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    Standard – no tracking< 49.99€8.00€
     >= 49.99€N/A
    DHL – tracked < 79.99€3-7 Working days25.00€

    >= 79.99€

    < 99.99€

    20.00€

    >= 99.99€

    < 149.99€

    15.00€
    >= 149.99€Free Shipping
    TNT/FedEx < 79.99€5 Working days20.00€

    >= 79.99€

    < 99.99€

    18.00€

    >= 99.99€

    < 149.99€

    13.00€
    >= 149.99€Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    Standard – no tracking< 49.99€4.00€
     >= 49.99€N/A
    DHL – tracked < 99.99€3 Working days15.00€

    >= 99.99€

    < 149.99€

    12.00€

    >= 149.99€

    Free Shipping
    BRT – tracked < 79.99€5 Working days9.00€

    >= 79.99€

    < 99.99€

    3.00€
    >= 99.99€Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    DHL – tracked < 79.99€3-7 Working days30.00€

    >= 79.99€

    < 149.99€

    25.00€
    >= 149.99€Free Shipping
    TNT/FedEx< 79.99€5 Working days25.00€

    >= 79.99€

    < 149.99€

    20.00€

    >= 149.99€

    Free Shipping
    ServiceCartEst. deliveryFlat rate cost
    Standard shipping – no tracking < 49.99€4.00€

    >= 49.99€

    N/A
    DHL – tracked< 79.99€3 Working days20.00€

    >= 79.99€

    < 99.99€

    15.00€

    >= 99.99€

    < 149.99€

    10.00€

    >= 149.99€

    Free Shipping

    Unfortunately we cannot ship helmets to USA, Australia and Russia directly. If you are based in USA, Australia or Russia please contact our local distributor.

     

    Please note the above delivery time frame is an estimation provided by the carriers and may vary between countries. Generally the closer you are to Italy, the sooner you will receive your package!

     

    All orders are processed and dispatched within 1-2 days from our warehouse based in Italy. A preliminary confirmation will be sent to you by email when your order is placed.

     

    Once your package has been dispatched, you will receive a confirmation via email including instructions on how to track and collect your order.

     

    You can track your parcel here:

    Track my express shipment (DHL)

    Track my standard shipment (BRT)

     

    We operate Monday to Friday and not on public holidays.

    If you are after an update on the status of your order, please get in touch at:

    customerservice@met-helmets.com 

     

    MET does not take responsibility for orders misplaced or lost once marked as “Delivered”.

     

     

    DUTIES & TAXES

     

    If your country is not part of the European Union (EU), orders may be subject to Customs Duties and Import Taxes. These will be due at the point of, or after delivery.

    MET cannot be held responsible for any duties, customs and taxes levied by the country your order is being shipped to. We are unable to reimburse any costs incurred regardless of the circumstances.

    Please contact your local customs office to find out more information if you are unsure of the charges.

    It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.

     

    SUMMER BREAK

    Sometimes we all need a break to enjoy the freedom of cycling.

     

    MET will be closed from the 10th of August until the 14th.

    All orders processed from now to the 16th of August will have a slightly longer delivery time than what is stated. Shipments will restart on the 17th of August.

    Thank you for your understanding.

     

    Happy riding!